Blackbaud NetCommunity does not read the default columns in the Raiser’s Edge batch. In order for Blackbaud NetCommunity to complete the task of marking the transactions as receipted, eReceipts would need to be enabled in the donation form part.

To do so follow these steps:
  1. Log into Blackbaud NetCommunity as a Supervisor.
  2. Edit the Donation form.
  3. Click the green eReceipt button.
  4. Ensure the Mark Gift as Receipted in The Raiser's Edge checkbox is marked for the payment method you wish to use.
  5. Click Save.
*NOTE: Recurring donations will not be marked as receipted.
- If the first payment was charged on the day that the recurring donation is submitted you will need to manually enter that donation into The Raiser's Edge.
- For more information on how recurring donations are processed see knowledgebase: How do recurring gifts from Blackbaud NetCommunity or Online Express process?