Note:  If "All licenses are in use"  then only a user with Supervisor rights may log in and disconnect idle sessions.  Users without Supervisor rights will receive this message by design.  However, this functionality is lost when Windows pass-through authentication is enabled in The Financial Edge WebPortal Configuration - Main Portal.
 

Disable Windows pass-through authentication by completing the following steps:

  1. Open The Financial Edge WebPortal Configuration - Main Portal
  2. Select the Website tab, un-mark the "Enable Windows pass-through authentication" checkbox, click Apply