When working on a Windows Machine:

 

  1. Locate the Citrix Receiver icon (small black icon with white semi-circles) in your system tray.
  2. Right click the icon and select Advanced Preferences.
  3. Within the About section, make note of the current version.
     

Watch the demo -Watch this demo for step-by-step instructions to determine your version of Citrix when using a PC with Citrix Receiver installed.
 

When operating a Mac workstation:

  1. Click the Citrix Viewer icon on the dock.
  2. Click Citrix Viewer from the top menu and select About Citrix Viewer.
  3. The newly opened About window will show you the current version installed.

Watch the demo -Watch this demo for step-by-step instructions to determine your version of Citrix when using a Mac.

Note: For the current recommended version of Citrix to use please see Which version of Citrix Receiver is required for Blackbaud Hosting Services?