- You must have your system administrator enable Outlook Anywhere (RPC over HTTPS) on your Exchange Server
- You must have a SSL certificate from a trusted certificate authority
- Outlook Anywhere is not the same as Outlook Web Access (OWA), which allows you to access your Exchange Server through a Web Browser
Note: Blackbaud is not able to support Microsoft Exchange 2016 or Office365 for RPC over HTTPS integration at this time. Please use SMTP Relay.
- Have your system administrator run the Microsoft Exchange Remote Connectivity Analyzer to test Outlook Anywhere (RPC over HTTPS) connectivity (without using AutoDiscover).
Note: For help running the Connectivity Analyzer, please refer to How to run the Microsoft Exchange Remote Connectivity Analyzer.
- Once this test is successful, Click Chat with Support and provide the following information:
- One users's organization email address
- Your organization's RPC proxy server URL
- Your organization's internal and external Microsoft Exchange server name
- The authentication method being used on your exchange server: Basic or NTLM
- The version of Microsoft Outlook Exchange your organization is using (i.e. Exchange 2003, 2007, 2010, or 2013)
- The results from the Microsoft Exchange Remote Connectivity Analyzer (without using AutoDiscover)
- After Blackbaud has confirmed the integration has been enabled, each user must configure their Outlook account before they can use RPC over HTTPS in Microsoft Outlook.