Error: The constituent [name] already has a membership with this program, and this program does not allow multiple memberships.

When attempting to give a membership to another constituent as a gift, you receive the message, "Error: The constituent [name] already has a membership with this program, and this program does not allow multiple memberships," OR receive the message, "Error: This membership program does not allow multiple memberships."
 
Ensure that the current membership record on the recipient constituent's record (or any members you are adding to the membership) for that program is marked as Cancelled. Any other status (such as Lapsed, Expired or Grace) will result in the error message when you try to renew the membership.

If you continue to experience this issue even though the membership record is Cancelled, chat with support and reference this article. 


Alternative solution: 
  1. In Memberships, select the hyperlinked membership program name. 
  2. On the General tab, click Edit. 
  3. Mark the checkbox to Allow multiple memberships. 
  4. Add the constituent to the membership. 
  5. Repeat steps 1-3 to unmark the Allow multiple memberships checkbox.

 

Environment

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