A team can be configured to be password-protected, meaning that the participant would need a password in order to successfully join a particular team. This password, if configured, is set by the Team Captain and is not specific to accessing the Team Page.


If the Password-Protected Teams setting is enabled, you can reset the password:
  1. Navigate to Fundraising > TeamRaiser
  2. Enter the event name in the search field
  3. Click Search
  4. Under the Action column, click Manage
  5. Select the Teams tab
  6. Enter the team name in the search field
  7. Click Search
  8. Under the Action column, click Manage
  9. On the left hand navigation pane, click Edit Team Details
  10. In the Password field, enter the new password
  11. Click Finish