This issue has been addressed. Please update to the latest Raiser's Edge version.
If this still occurs in the latest version, click Chat with Support, reference this article, and provide the following information so we can assist you:
- Screenshots or samples of the error message occurring.
- A copy of your Raiser's Edge database. If hosted by Blackbaud, then please be ready to provide authorization for a copy to be obtained for testing.
If this error is occurring as described, only non-constituent acknowledgees are affected. Add the acknowledgee as a constituent to link them if they must be added immediately (such as a tribute card/letter needs to be sent right away).