NOTE: Approved transactions for Direct Debit do NOT receive an Authorization Code. The only codes returned will be if the transaction is Rejected.
Direct debit batch transactions are sent for authorization at 12:00 AM Eastern the next day after the batch is submitted. (Ex. Direct debit batch submitted 1/15 will get picked up 1/16 at 12:00AM Eastern.) Should you need to void/cancel a direct debit before it gets authorized a refund should be issued in the BBMS Web Portal before 12:00 AM Eastern next day. Follow How to issue a refund in Blackbaud Merchant Services for the steps in issuing a direct debit refund.
- The EFT module is still required to process ACH payments with IATS.
- If you're using a version of Raiser's Edge prior to 7.93 patch 10, review instructions to process ACH payments