Mozilla Firefox:

  1. Open Firefox
  2. Click the Open Menu button (typically displayed as 3 horizontal bars near the upper right)
  3. Click Options
  4. Click the Security button
  5. Click Saved Passwords
  6. Find the Blackbaud Hosting Services URL in the list of saved passwords
  7. Click to highlight the URL
  8. Click the Show Password button
  9. Click Yes when asked to Confirm
  10. View password in the "Password" column

Google Chrome:

  1. Open Google Chrome
  2. Click the Menu button (typically displayed as 3 horizontal dots near the upper right)
  3. Click Settings
  4. Scroll down and click the "Show Advanced Settings" button
  5. Scroll down to the "Passwords and Forms" section
  6. Click the "Manage Passwords" button
  7. Find the Blackbaud Hosting Services URL in the list
  8. Click on the 3 vertical dots to the right of the URL and select Details
  9. Click the eye icon to the right of the password to show it
  10. When prompted enter your computer's Windows account credentials
  11. View the password in the field

NOTE: Internet Explorer does not offer to option to view saved passwords. If Internet Explorer saves your password and the password needs to be reset, please work with your Hosting Administrator to Reset your Hosting password.