Released to U.S. customers on June 15, 2014, Credit Card Updater is a service that is capable of updating expired or obsolete credit card information associated with constituent or gift records in The Raiser's Edge. This service finds and updates any new credit card numbers and expiration dates for credit card accounts stored within The Raiser’s Edge. As of August 2017, this service is now available to select Canadian Raiser's Edge customers.
The Credit Card Updater feature is only available to clients who use Blackbaud Merchant Services. From the portal, you can opt into Email Notifications to receive an email when your account receives updated card information in your Blackbaud software application. The Credit Card Updater feature is accessible when running version 7.92 and higher, but the software must be running version 7.93.5782, patch 7 or higher in order to run the service. For U.S. customers, users will navigate to the Data Health Center to access this service. Canadian customers will navigate to the Administration module of Raiser's Edge.
For more information, please review the release document. Interested parties may contact support or their Blackbaud account representative for more details.
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