Candidates missing from the Contract Summary Totals report

Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same.  
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.

The Contract Summary Totals report will show values for the issued contracts. The Contract Status report will show the details for the numbers found in the summary report. Records may show in the status report but be missing from the summary report totals.
  1. In onBoard, Use the People Finder to select the Candidate
  2. Go to the Contracts tab
  3. Click the Pencil icon to edit the contract settings

The Date Sent and Date Returned fields are needed for the contract to show on the Contract Summary Totals report.  If the contract was uploaded these fields may not have been added.

Environment

 onBoard

Was this article helpful?