- Log into the Raiser's Edge database view.
- Navigate to Admin > Security.
- Locate and open the username in question.
- Mark the 'Supervisor rights' radio button or select Administration on the left and click Options. Check the box next to Security, click Save and Close.
- Sign out of Raiser's Edge NXT and Sign back in.
***If a user has access to Control Panel but is not marked with Supervisor rights, please check their user group permissions.