To gain access to Control Panel, users must have supervisor rights.  
  1. Log into the Raiser's Edge database view.
  2. Navigate to Admin > Security.
  3. Locate and open the username in question.
  4. Mark the 'Supervisor rights' radio button, click Save and Close.
  5. Sign out of Raiser's Edge NXT and Sign back in.
Note: Once supervisor users have access to the Control Panel, he or she can send invitations to other users to access Raiser's Edge NXT (91255)

***If a user has access to Control Panel but is not marked with Supervisor rights, please check their user group permissions.