To gain access to Control Panel, users must have supervisor rights.  
  1. Log into the Raiser's Edge database view.
  2. Navigate to Admin > Security.
  3. Locate and open the username in question.
  4. Mark the 'Supervisor rights' radio button or select Administration on the left and click Options.  Check the box next to Security, click Save and Close. 
  5. Sign out of Raiser's Edge NXT and Sign back in.
Note: Once supervisor users have access to the Control Panel, he or she can send invitations to other users to access Raiser's Edge NXT (91255)

***If a user has access to Control Panel but is not marked with Supervisor rights, please check their user group permissions.