A limitation with Querying on the Interaction Clause is that it cannot include a specified date range. However, through the use of both Engagement Factors and the query tool, you can get a count of a particular interaction taken (Action Alert Response, Survey Submitted, etc) based on the total recorded in the Engagement Factor section of the constituent record. Engagement Factors are elements on the constituent record that store certain interaction types and for which a limited date range can be specified. You would associate an Engagement Factor with a certain Interaction type and then query on that Engagement Factor.

For example, set an Engagement Factor for the interaction type "Survey Submitted."
  1. Navigate to Data Management > Tasks
  2. Select the Task List tab
  3. Click Create a New Task
  4. Select Web Site Engagement Segmentation
  5. Fill in the required fields as indicated by an asterisk
  6. Under Which Engagement Factor would you like to update?, select an empty Engagement Factor (one where all weights are set to 0)
  7. Under Include these interaction types, select 1 next to Survey Submissions (the 'weight' is a multiplier, so in this case only choose 1)
  8. If desired, choose the age of interactions under the Limit to interactions over a specific time period or leave blank for a total count
  9. Choose how often you want the task to run. Recommended is Daily for this task (note that tasks only run once an evening so your query won't be available until the day after this task is built)
  10. Click Save
Query on the Engagement Factor:
  1. Navigate to Data Management > Query
  2. Click Create a new Query
  3. Fill in the required fields as indicated by an asterisk
  4. Click Save
  5. Select the Query Builder tab
  6. Choose the Field Type: Transaction Information, Field: Engagement Factor 1 (or whichever Engagement Factor was configured in the above steps)
  7. Click Add Field Clause
  8. Select Engagement Factor 1 (or whichever Engagement Factor was configured in the above steps): Greater than or equal to, Current Value: 1
  9. Click Save
  10. Click Save Query
  11. Click Run Query